Terms and Conditions



Damaged Box or Damaged Product
If you receive damaged or incorrect item(s), contact us at no later than 5 business days of receipt of your shipment to make the necessary corrections. If there is extensive damage to the box, refuse delivery and contact Customer Support immediately

Refusal of Delivery
If a package is refused for delivery, outside of arriving damaged or in a damaged box, the Customer will be responsible for actual shipping charges incurred by Altitue Agri Services. Once we receive the package back in our warehouse, we will issue a credit to the original form of payment for the purchase price less the actual shipping cost of shipping the package to you

Incorrect Shipping Address Provided
Packages that are returned because of an incorrect address provided by the Customer will be subject to additional shipping charge. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be reshipped will be subject to a reshipping fee. If the package is returned and Customer has not contacted Customer Support the order will then be refunded back to the original form of payment

Limitation of Liability
The Customer acknowledges and agrees that Altitude Agri Services will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not the Customer has been advised or otherwise might have anticipated the possibility of such loss or damage

Additional Fees
The following fees may be applied at the discretion of Altitude Agri Services: